Shipping Policy
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Thank you for visiting and shopping at Rockygreenking.com Following are the terms and conditions that constitute our shipping policy
SECTION 1 - DOMESTIC AND INTERNATIONAL SHIPPING POLICY
On all products, we guarantee 30-day delivery. This ensures low prices on all goods across the store. Items often arrive within 1 weeks but please allow the full 30 day delivery time.
SECTION 2 - SHIPPING RATES
We offer a flat rate $5 dollar shipping rate to most products.
SECTION 3 - SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Rockygreenking currently ships to P.O. box but not APO/FPO addresses.
SECTION 4 - SHIPMENT CONFIRMATION AND ORDER TRACKING
You will receive a Shipment Confirmation to your purchase homepage once your order has shipped. For inquiries on tracking please email us @ support@rockygreenking.com or call us at (7x0)534-4652.
SECTION 5 - CUSTOMS, DUTIES AND TAXES
Rockygreenking is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
SECTION 6 - DAMAGES
RockyGreenKing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
SECTION 7 - RETURNS POLICY
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.